Which path is right for you? A side-by-side comparison.
White Glove Project Management
🔹 H.E.M. (Hamilton Exterior Management)
âś… Owner-First: Direct-to-owner project management for maximum budget value and control.
âś… Advanced Diagnostics: Thermal imaging and top-tier tools for hidden damage detection.
âś… Insurance Expertise: Insurance claim handling with low stress.
âś… Full-Scope Restoration: Roofing, siding, windows, and gutters all managed together.
âś… Streamlined Scheduling: Fast starts, no delays, no contractor headaches.
âś… No Contractor Markup: Â Value pricing, no hidden or contractor fees
✅ Professional Oversight: Owner’s rep manages everything for you.
âś… Premium Options: Access to better materials that fit the project and boost ROI.
âś… Clear Documentation: Insurance-ready, fully compliant.
âś… Peace of Mind: Less stress, just results.
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Contractors Work for Contractors
🔹 Typical Contractor
❌ Usually prioritizes their own margin and bottom line, not the homeowner’s interests.
❌ Often adds markup on labor and materials, inflating costs.
❌ Limited to visual inspections, missing hidden damage and leading to incomplete scope of work.
❌ Scheduling can be slow—contractors may delay or prioritize other jobs.
❌ Inconsistent documentation and insurance handling—leaves homeowner exposed.
❌ Project oversight is driven by the contractor, not the homeowner, meaning less control.
❌ Limited to what they want to sell or upsell—may not fully serve the project’s best interest.
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The DIY Do-It-Yourself Approach
🔹 DIY Approach
❌ Homeowner bears all the risk—no insurance handling, no built-in oversight.
❌ No access to advanced diagnostics or premium materials.
❌ Project management, scheduling, and inspections fall entirely on the homeowner.
❌ DIY timelines can drag on for months and cost more in mistakes.
❌ Often no warranties, no documentation, no accountability for future repairs or issues.
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